Frequency Ask Question [FAQ]

1. What products does Zullila LLC sell?

We specialize in complete jewelry sets, rings, watches, and necklaces, timeless pieces designed to make your fashion complete.

2. Are your jewelry pieces real gold or silver?

Our products are crafted with premium materials, stainless steel, and high-quality plating to ensure durability, shine, and everyday wear.

3. Do you ship worldwide?

Yes! Zullila LLC ships to most countries. Shipping times vary depending on your location, and full details are provided at checkout.

4. How long will it take to receive my order?

Standard shipping takes 7–14 business days, while express options may arrive faster. You’ll receive tracking information once your order ships.

5. Can I return or exchange an item?

Yes, we accept returns and exchanges within 14 days of delivery. Items must be unworn and in original packaging.

6. Is my payment secure?

Absolutely. We use trusted payment gateways such as PayPal, Stripe, and credit cards to keep your transactions safe and secure.

7. Do you offer gift packaging?

Yes, our jewelry is carefully packaged, and we also offer premium gift packaging on request, perfect for special occasions.

8. How do I care for my jewelry?

Avoid water, perfumes, and harsh chemicals. Store pieces in a dry place to keep them shining longer.